Privacy Policy
Last Updated: February 12, 2025
At SparkWaveFlux, we take your privacy seriously. This document explains how we collect, use, and protect your personal information when you interact with our blockchain deployment education services.
We're based in South Korea and comply with the Personal Information Protection Act (PIPA) alongside international standards. This isn't just legal boilerplate — we actually care about keeping your data safe.
Information We Collect
When you use our services or visit our site, we gather certain information. Some you provide directly, and some we collect automatically. Here's what that looks like:
Information You Give Us
- Name and contact details (email, phone number) when you sign up for courses or contact us
- Payment information when you enroll in paid programs
- Educational background and professional experience if you choose to share it
- Course progress, assignments, and feedback you submit
- Communications you send us through email or contact forms
Information We Collect Automatically
- Device information (browser type, operating system, IP address)
- How you navigate our site and which pages you visit
- Time spent on different sections of our platform
- Referral sources that brought you to our site
How We Use Your Information
We don't collect data just to have it. Everything we gather serves a specific purpose related to delivering quality blockchain education.
- Delivering course content and tracking your learning progress
- Processing payments and managing your account
- Sending you updates about courses, schedules, and important changes
- Responding to your questions and providing support
- Improving our educational content based on how students engage with it
- Ensuring platform security and preventing fraud
- Meeting legal obligations under South Korean law
We won't use your information for marketing unless you've explicitly agreed to receive those communications. And you can change your mind anytime.
Legal Basis for Processing
Under South Korean law, we need a legitimate reason to process your personal data. Here's where we stand:
- Contractual necessity: We need certain information to provide the education services you signed up for
- Consent: You've given us permission to use specific information in certain ways
- Legal compliance: Sometimes we're required by law to maintain records or share information with authorities
- Legitimate interests: We process some data to improve our services, as long as it doesn't override your privacy rights
Data Sharing and Third Parties
We don't sell your personal information. Period. But we do work with some third-party services to run our education platform, and they may access your data in limited ways.
Service Providers We Work With
- Payment processors to handle transactions securely
- Cloud hosting services to store course materials and user data
- Email service providers for course communications
- Analytics tools to understand how students use our platform
All these partners are bound by contracts that require them to protect your data and only use it for the specific services they provide to us.
When We Might Share Your Information
- If required by South Korean law or legal proceedings
- To protect our rights, property, or safety (or yours)
- During a business transfer like a merger or acquisition (you'd be notified)
- With your explicit consent for specific purposes
Your Privacy Rights
You have significant control over your personal information. Here's what you can do:
Access Your Data
Request a copy of all personal information we hold about you
Correct Information
Update any inaccurate or incomplete data in your profile
Delete Your Data
Request deletion of your personal information (with some exceptions)
Restrict Processing
Limit how we use your data in certain circumstances
Data Portability
Receive your data in a common format to transfer elsewhere
Withdraw Consent
Opt out of processing based on consent at any time
To exercise any of these rights, contact us at support@sparkwaveflux.com. We'll respond within 10 business days as required by South Korean law.
Data Security Measures
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes:
- Encryption of sensitive data both in transit and at rest
- Regular security audits and vulnerability assessments
- Restricted employee access to personal data on a need-to-know basis
- Secure backup systems to prevent data loss
- Two-factor authentication options for your account
No system is completely secure, though. If we detect a breach that affects your data, we'll notify you and relevant authorities as required by South Korean law.
Data Retention
We keep your information only as long as necessary. Here's our general approach:
- Active students: We maintain your data while you're enrolled and for one year after course completion
- Financial records: Kept for five years to comply with South Korean tax law
- Marketing communications: Until you unsubscribe or request deletion
- Support inquiries: Typically deleted after two years unless ongoing issues exist
After these periods, we securely delete or anonymize your information. If you request deletion earlier, we'll accommodate that unless we have a legal obligation to retain certain records.
International Data Transfers
Some of our service providers are located outside South Korea. When we transfer data internationally, we ensure appropriate safeguards are in place:
- Standard contractual clauses approved by relevant authorities
- Verification that receiving countries have adequate privacy protections
- Additional security measures when transferring sensitive educational records
Your data may be processed in countries with different privacy laws than South Korea, but we maintain the same level of protection regardless of location.
Cookies and Tracking
Our website uses cookies and similar technologies. Some are essential for the site to function, while others help us improve your experience.
Types of Cookies We Use
- Essential cookies: Required for login, course access, and basic site functionality
- Analytics cookies: Help us understand which content is most valuable to students
- Preference cookies: Remember your settings and choices
You can control cookies through your browser settings, but disabling certain cookies may affect site functionality. We don't use third-party advertising cookies.
Children's Privacy
Our services are designed for adults. We don't knowingly collect information from anyone under 14 years old. If we discover we've inadvertently collected data from a child, we'll delete it immediately.
If you're a parent or guardian and believe your child has provided us with personal information, please contact us right away.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
The date at the top of this document shows when it was last revised. We encourage you to review this policy periodically, especially before providing any new personal information.
Complaints and Disputes
If you're not satisfied with how we handle your personal information, you have the right to file a complaint with the Personal Information Protection Commission in South Korea.
Before taking that step, we'd appreciate the chance to address your concerns directly. Most issues can be resolved through direct communication with our team.
Questions About Your Privacy?
If anything in this policy is unclear, or if you want to exercise your privacy rights, get in touch with us.
Email: support@sparkwaveflux.com
Phone: +821029019696
Address: 103 Cheongneung-daero, Yeonsu 2(i)-dong, Yeonsu-gu, Incheon, South Korea